Refund Policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

To start a return, contact us at info@maevi-health.com. You don't need to return your goods — you are eligible for a 100% refund under our 60-day money-back guarantee.

You can always contact us for any return question at info@maevi-health.com.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Refunds If approved, you'll be automatically refunded on your original payment method within 10 business days. Please note it can take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at info@maevi-health.com.